Terms & Conditions · Consumer Agreement

The Integrated Human

Governing terms for all courses, retreats, group sessions, personal sessions and digital products offered by TIH. Effective date: Sept 23.2026

01 Eligibility & General Provisions

1.1 Acceptance. By registering for, purchasing, or attending any TIH offer — event, retreat, session, course or digital product — you accept these Terms.

1.2 One ticket per account. TIH allows one ticket per logged-in account. To purchase a second ticket for someone else, contact support@integrated-human.com.

1.3 Personal responsibility. Each participant is responsible for their own physical, emotional and spiritual wellbeing before, during and after any TIH retreat, event, session, course or product.

1.4 Age. You must be 18 or older to participate in any TIH service or to hold a TIH account. TIH does not offer services to anyone under 18 and does not make exceptions to this requirement.

1.5 Health self-disclosure. If you have a current or past diagnosis of bipolar disorder, schizophrenia, PTSD with active symptoms, psychosis, suicidal ideation, or another psychiatric condition or emotional crisis that has required or could require hospitalisation, get clearance from a treating medical professional before registering. Registering for or attending a TIH service confirms to TIH either that none of this applies to you, or that you’ve obtained that clearance. TIH relies on this confirmation and does not independently verify medical history.

1.6 Conduct. TIH may refuse admission, or end your participation without refund, if you attend under the influence of alcohol or drugs, or if you solicit or share such substances with other participants before or during an event.

1.7 Scope of practice. What TIH does — and does not — provide is set out in Section 3, and applies across every offer described in these Terms.

02 Trader Identity

Provided in accordance with Norwegian and EU distance-selling disclosure requirements.

TIH is a trading name of The Integrated Human AS, a Norwegian private limited company, organisation number 923 773 312, registered office at Stallgata 10, 5700 Voss, Norway, postal address Postboks 546, 5703 Voss, Norway. TIH can be reached at support@integrated-human.com or via integrated-human.com.

TIH is not registered for Norwegian VAT (MVA) and does not add MVA to the price of any course, retreat, session or product.

03 Scope of Practice

TIH provides education, personal-development tools, and somatic and nervous-system practices. This is not healthcare, medical treatment, psychotherapy, or a substitute for any of them. No TIH practitioner diagnoses or treats a medical or psychological condition.

Practitioner training and certification — including in TRE™, SOMA Breath, HeartMath, Reiki, hypnotherapy or shamanic practice — describes that person’s training. It does not establish a clinical or therapeutic relationship, and does not give the practitioner clinical authority over you.

Integrated Breath is TIH’s own breathwork method, developed by Siv Jøssang Shields. It is not a licensed or accredited third-party modality, and the same scope-of-practice limits in this section apply to it as to every other TIH offering.

TIH’s founders, Siv Jøssang Shields and Jason Shields, are licensed chiropractors in Norway. That licence sits outside TIH: when delivering any TIH service, they and TIH’s other practitioners act in an educational, personal-development capacity. TIH services do not include chiropractic assessment, diagnosis, manipulation or treatment, regardless of a practitioner’s separate professional qualifications.

If you’re under the care of a medical or psychiatric professional, or take medication for a diagnosed condition, consult that professional before taking part in any TIH service.

04 Participation, Risk & Liability — Retreats, Workshops & Group Sessions

4.1 Voluntary participation. Meditation, breathwork, TRE/tremoring and other practices offered by TIH can bring on unusual psychological, emotional and physical states. You participate voluntarily, aware that these states may occur.

4.2 Assumption of risk. Your body’s response to these practices can’t be predicted with complete accuracy, and you accept the risk of an adverse physical or emotional response. You’re responsible for judging your own fitness to participate, for any resulting injury to yourself, and for any loss or damage to your property — except where caused by TIH’s negligence, as set out below.

4.3 What this does not cover. Nothing in these Terms limits or excludes TIH’s liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct — Norwegian law does not permit excluding liability for these. Outside of them, TIH is not liable for indirect or consequential loss arising from your participation.

4.4 Right to decline or remove. TIH may refuse to admit, or may end the participation of, anyone where continuing looks unsafe for that person or for others. Where TIH does this for a reason other than your own conduct under 1.6, you’ll be offered a pro-rated refund for the unused portion of the event.

4.5 Third parties. TIH is not liable for the acts of independent third parties, such as a venue operator, accommodation provider, or other vendor at an event.

4.6 Extended release — TIH’s trainers & certifying bodies. The release and assumption of risk in this section also protect the organisations and individuals who trained or certified TIH’s practitioners in TRE™, SOMA Breath, HeartMath, Reiki or any other method referenced in these Terms, to the same extent as TIH itself, and subject to the same limits in 4.3.

4.7 Indemnity. You agree to indemnify TIH, and the organisations and individuals named in 4.6, against claims, losses, damages and costs arising from your breach of these Terms, your misuse of a TIH practice, or your providing false or incomplete information under Section 1.5 — except to the extent a claim arises from TIH’s own negligence, gross negligence or wilful misconduct.

05 Modality-Specific Consent & Contraindications

This section is referenced by, and applies to, both Section 4 (group settings) and Section 6 (personal sessions).

5.1 TRE™. Do not practice TRE, including in personal home practice, during pregnancy, or if you have epilepsy or a seizure disorder, active schizophrenia, or a recent open-wound surgery. Practice with care and under guidance if you have difficulty self-regulating, physical pain that increases with tremoring, or are under psychiatric treatment.

TRE can bring on emotional and physical activation and may surface traumatic material; you can stop at any time. It is not a substitute for medical or psychiatric diagnosis or treatment, does not guarantee a cure, and TIH practitioners do not diagnose or interfere with treatment prescribed by a licensed professional. If you have a complex trauma history, fragile psychological defences, or significant physical limitations, get your medical practitioner’s consent before taking part.

5.2 SOMA Breath & intensive breathwork. Do not do forceful mouth breathing, prolonged breath holds, or intense fast breathing for more than five minutes if you have a severe or critical illness or infection affecting your breathing, severe uncontrolled hypertension, organ failure or late-stage terminal illness, are pregnant, or have epilepsy, a pacemaker or an irregular heartbeat (unless your doctor has given specific permission). Conditions such as tinnitus or a hernia may be aggravated by this kind of breathing — take extra care with technique.

5.3 Cacao. Ceremonial cacao is a stimulant related to caffeine and contains MAO-inhibiting compounds. Speak to your doctor before drinking cacao if you take SSRI or MAOI medication, have a heart condition or high or low blood pressure, or are pregnant. Cacao amplifies the effect of other substances in your system. Keep cacao away from children (smaller amounts, adjusted for body weight) and away from pets — it is toxic to dogs, cats and other animals. Cacao is the only plant-based substance TIH uses in ceremony or session work, alongside the coffee TIH may serve at events.

5.4 Guided meditation, hypnotherapy-style work & brainwave entrainment. These practices can bring on altered states of consciousness and, rarely, dissociation or an abreaction (a sudden release of previously suppressed emotion or memory).

5.5 Integrated Breath. Integrated Breath is TIH’s own method, combining elements of the practices described above — coherence breathing, hypnotherapy-style work, breathwork techniques drawn from SOMA Breath, TRE, brainwave entrainment, cacao and music — in a mix that varies by session, and by how deep a retreat or class is designed to go. Every contraindication listed in 5.1–5.4 applies to Integrated Breath, according to which elements a particular session includes.

5.6 General. This section describes known contraindications; it is not a complete medical risk assessment. Whatever practice is used, an intense emotional release or physiological activation can bring on a temporary drop in heart rate or blood pressure, causing light-headedness or fainting — this isn’t limited to one specific practice above, and can happen even in a lower-intensity session. If you’re unsure whether a TIH practice is right for you, consult a medical professional before participating.

06 Personal Sessions & Mentorship

Governs 1:1 sessions delivered personally by Siv Jøssang Shields — described as coaching, mentorship or a personal session — in person or online.

6.1 Nature of the service. Personal sessions support personal growth, nervous-system regulation and self-awareness. They do not diagnose or treat a medical or psychological condition and are not a substitute for professional medical, psychological or legal advice — see Section 3, which applies in full to personal sessions, including where your practitioner separately holds a chiropractic or other health-related licence.

6.2 Your practitioner. Personal sessions are delivered by Siv Jøssang Shields personally — you sign up with a named practitioner, not an anonymous assignment. TIH remains the contracting party for every personal session; your practitioner delivers it under TIH’s Terms and is not personally a party to your agreement with TIH.

6.3 Booking & payment. Sessions are paid in full before the first session, through TIH’s web store, using a link sent to you once your session time is agreed. Every other TIH product or service is purchased through the web store in the same way. Prices may change, but a confirmed booking keeps its agreed rate. Sessions must be used within one year of purchase unless TIH agrees to an extension (6.16). Sessions are personal to you and cannot be shared, gifted or transferred.

6.4 Intake & health information. Before your first session, and before the free introductory call that precedes it, you’ll be asked to complete an intake form, which may ask about your physical and mental health history.

TIH asks for this solely to assess whether a practice is appropriate for you and to let your practitioner work with you safely. Providing it is your explicit consent to TIH processing this health data for that purpose. It is never used for marketing. It is stored securely, accessible only to your practitioner and the TIH staff who need it to run your sessions, and retained for 5 years from your last session, after which it is deleted unless a longer period is required by law. If you complete the intake form and don’t go on to book sessions, TIH deletes it 6 months after you submit it. Separately, TIH keeps a minimal record that you accepted this intake and the Terms — your name, booking reference, the date, and which version you accepted, not your health answers themselves — for up to 20 years, reflecting the outer limit under Norwegian law (the Limitation Act §9) for a personal-injury or negligence claim to be brought. You can withdraw this consent at any time by writing to support@integrated-human.com, though this may limit TIH’s ability to keep working with you safely. See TIH’s Privacy Policy for further detail.

6.5 Session format. Each session lasts 60 minutes unless otherwise agreed. Arrive on time — a late arrival may shorten your session without reducing the fee.

6.6 Rescheduling & cancellation. Reschedule or cancel up to 48 hours before your session at no cost. A change or cancellation inside that window forfeits the session, except in a genuine emergency, at TIH’s discretion. If TIH needs to reschedule, you’ll be notified as soon as possible and offered a workable alternative.

6.7 Between sessions. You may be given tasks, exercises or journaling prompts between sessions. These support your progress; TIH doesn’t guarantee a particular outcome from completing — or not completing — them.

6.8 Confidentiality. What you share in session is kept confidential, except where disclosure is required by law or where your practitioner believes there’s a risk of harm to you or to someone else.

6.9 Right to decline or end a session. Your practitioner may decline to begin, or may end, a session where continuing doesn’t look safe for you or for the practitioner. Where this happens for a reason other than your own conduct, TIH will offer you a rescheduled session.

6.10 Assumption of risk. Personal sessions may include practices covered in Section 5 — including Integrated Breath, TRE and other breathwork or somatic practices — and the same contraindications and risks apply. Personal sessions may also include other practices, such as coaching, HeartMath, or shamanic work, with their own risk disclosures given in the Personal Session Consent Form you complete before each session. Booking a personal session confirms you’ve read Sections 4.1–4.3, 4.6–4.7 and 5, as they apply to a one-to-one setting, and that you’ll complete that Consent Form before your first session.

6.11 Communication between sessions. TIH does not offer direct access to your practitioner between sessions. Contact support@integrated-human.com with questions; TIH will respond within a reasonable time.

6.12 Recording. A session may be recorded so you can revisit it between sessions, on the terms set out in the Personal Session Consent Form you complete before your first session, which also covers TIH’s own use and retention of any copy it keeps. This is separate from the marketing use of recordings described in Section 7, which does not apply to personal sessions.

6.13 Materials. Materials shared with you during mentorship remain TIH’s intellectual property. You may use them for your own personal use; you may not copy, distribute or reproduce them without TIH’s prior written permission.

6.14 Technical requirements. You’re responsible for a working internet connection, a private space, and the tools your session needs (TIH currently uses Zoom). A technical problem on your side doesn’t entitle you to a refund or a free reschedule.

6.15 Feedback. After your sessions, TIH may invite you to give feedback. TIH may use this anonymously for testimonials or to improve the programme, unless you tell TIH in writing that you’d rather it wasn’t used this way.

6.16 Extensions. If something outside your control stops you finishing your sessions within a year of purchase, contact TIH to discuss an extension. Extensions are given at TIH’s discretion.

6.17 Conduct. TIH expects respectful, professional communication in every session. TIH may end the mentorship relationship without refund if you behave in a way that’s abusive, threatening, or otherwise seriously inappropriate toward your practitioner or TIH staff.

6.18 Refunds. 

• Before your first session: a full refund is available if you request it within 30 days of purchase.
• Once sessions have started: if you ask to stop, TIH refunds the sessions you haven’t used, at the per-session price of your package — the package price divided by the number of sessions it includes. Sessions already delivered are not refunded.
• A single session under 6.21, once booked and paid, is non-refundable, except where 6.9 applies.
• No refund is given for a missed session or a late cancellation under 6.6.
• A refund is paid to the original payment method within 14 days of TIH agreeing it.

6.19 Force majeure. Neither party is liable for a delay or cancellation caused by something reasonably outside their control — for example a natural disaster, internet outage, or public health emergency. Affected sessions are rescheduled without penalty to you.

6.20 Best-efforts basis. TIH and its practitioners work with you in good faith toward your goals. Results vary between people and are not guaranteed; TIH is not liable for a particular outcome not being achieved. This does not affect TIH’s liability for death, personal injury caused by negligence, or wilful misconduct, which cannot be excluded under Norwegian law (4.3).

6.21 Single sessions. Single sessions are available to clients who have completed a package of sessions with TIH. New clients begin with a package. If your last session was more than 12 months ago, you’ll be asked to complete a new intake form before booking a single session.

07 Recording, Photography & Likeness

7.1 Event & retreat capture. Photographs and audio/video recordings may be taken at TIH live events, retreats, courses and group sessions. By attending, you agree that TIH may take, edit and use your image and likeness for marketing and publicity in TIH’s own publications, website and social media, in any language or format, and you waive any claim to payment or royalties for this use, and any right to approve a specific image or recording before it’s used.

7.2 Opt-out. If you don’t want your image or likeness used this way, tell TIH before or during the event at support@integrated-human.com. This does not exclude you from participating. TIH will take reasonable steps to avoid using identifiable images of you, though it can’t guarantee removal from group or wide shots taken during a live session.

7.3 Live online sessions. Free and paid live online sessions — courses, memberships, group calls — may be recorded. TIH holds the rights to these recordings, including copyright, and may use, publish and re-publish them in whole or in part, in any medium and for any purpose, including promotion and advertising, with any edits TIH considers appropriate. This clause does not apply to one-to-one personal sessions, which are covered by 6.12.

7.4 Release. By attending a TIH event or session covered by this section, you release TIH from claims arising from the use of your image or recording as described here, except where Norwegian law does not permit such a release (4.3).

08 Refunds & Cancellations

8.1 Digital downloads. Products giving immediate access to content with no live or self-guided coaching component (for example, a standalone guided meditation recording) are non-refundable. By purchasing, you expressly request immediate delivery of the digital content and acknowledge that your right of withdrawal is lost once delivery begins, in line with Norwegian and EU distance-selling rules for digital content. This consent is also captured at checkout, not only here.

8.2 Session packages. Some TIH group offerings — for example Momentum Coaching — are sold as a package of several sessions (typically around six) purchased together, rather than as a recurring subscription. Once purchased, a package is non-refundable. If TIH ever introduces a genuine recurring subscription product, its cancellation terms will be set out at the point of purchase.

8.3 Live & online sessions and courses that are not multi-day events — for example Master Mind, Group TRE, a TRE course — are non-refundable once purchased, except where Section 6.18 gives a different rule for personal sessions and mentorship specifically.

8.4 Retreats & other live, dated events. Because these are leisure services tied to a specific date, they fall outside the standard 14-day withdrawal right under Norwegian and EU consumer law. In its place:

• Registration is non-refundable once purchased, and is personal to you and non-transferable.
• On a payment plan, the same conditions apply, and your ticket must be paid in full before you attend.
• TIH may cancel an event that doesn’t reach its minimum participant number; if it does, you’ll receive a full refund.

8.5 Right of withdrawal generally. Where a right of withdrawal applies under Norwegian or EU consumer law and isn’t addressed above, TIH honours it in accordance with that law.

09 Marketing & Third-Party Marks

9.1 Testimonials. Testimonials on TIH’s site and in TIH’s marketing are genuine accounts from clients, submitted in writing, audio or video, reflecting that person’s individual experience. Results vary between individuals; a testimonial is not a claim that you will achieve the same result.

9.2 No guarantee of outcome. TIH’s programmes and sessions are offered on a best-efforts basis. TIH does not claim to cure, treat, prevent or diagnose any disease or condition, and does not guarantee a specific therapeutic or health outcome. Marketing and testimonial content is reviewed against this standard and against the Norwegian Marketing Control Act.

9.3 Third-party marks. TRE™, SOMA Breath® and HeartMath® are trademarks or licensed methods of their respective owners. TIH’s practitioners are trained and, where stated, certified in these methods. This does not imply that TRE, SOMA Breath, HeartMath or any other licensor endorses, is affiliated with, or accredits TIH beyond what that organisation’s own licence permits.

10 Website Terms of Use

10.1 Acceptance. Using this site means you accept these Terms of Use, which TIH may update at its discretion. Continued use after an update means you accept the change.

10.2 Access. Use this site only for lawful purposes. Don’t compromise its security, interfere with other users’ access, alter its content, or access content not intended for you. Where the site asks for registration details, keep them accurate, current and complete — TIH may refuse or suspend access if it believes they aren’t.

10.3 Restrictions. This site is for your personal, non-commercial use, or to learn about TIH and what it offers. You may not co-brand, frame, or hyperlink to this site without TIH’s prior written permission — “co-branding” meaning displaying another party’s name, logo or mark in a way likely to suggest that party has the right to publish or distribute the site or its content.

11 Proprietary Information

11.1 Trademarks & copyright. Content on this site belongs to TIH or to the party that supplied it to TIH, and is protected under Norwegian and international copyright and trademark law. You may print a copy for your own personal use; beyond that, content may not be copied, redistributed, republished or transmitted without TIH’s prior written consent, and you may not alter or manipulate any image or content on the site.

11.2 Integrated Breath. Integrated Breath — the breathwork method developed by TIH founder Siv Jøssang Shields — is TIH’s own original method and proprietary intellectual property, distinct from the third-party methods named in Section 9.3.

11.3 Hyperlinks. This site may link to third-party sites TIH doesn’t maintain or control. A link doesn’t mean TIH endorses or sponsors that site. TIH hasn’t reviewed every linked site and isn’t responsible for its content or availability. Following a link is at your own risk and puts you under that site’s own terms.

12 Privacy & Data Protection

12.1 Privacy Policy. TIH processes personal data, including the special-category health information described in 6.4, in line with its Privacy Policy and the EU/Norwegian General Data Protection Regulation. The Privacy Policy sets out what TIH collects, why, how long it’s kept, and your rights over it.

12.2 Minors. TIH’s services and account registration are for people 18 or older (1.4). TIH does not knowingly process personal data belonging to anyone under 18.

12.3 Complaints. If you’re unhappy with how TIH has handled a purchase or your data, contact support@integrated-human.com first. Unresolved consumer complaints can be brought to Forbrukertilsynet (the Norwegian Consumer Authority) or the Forbrukerklageutvalget (Consumer Disputes Board).

13 General Limitation of Liability

13.1 Scope. This section covers your use of the TIH website and digital products generally. Sections 4 and 6 separately cover live participation and personal sessions, and take priority for anything arising from those.

13.2 Limitation. TIH, and its officers, directors and employees, are not liable to you for indirect, consequential or special loss arising from your use of this website or its digital content, whether in contract, tort, or otherwise.

13.3 What this does not cover. Nothing in this section excludes or limits liability for death or personal injury caused by negligence, fraud, or gross negligence or wilful misconduct, which cannot be excluded under Norwegian law.

14 Severability, Variation, Assignment & Entire Agreement

14.1 Severability. If any provision of these Terms is found unenforceable, the rest of the Terms remain in effect; the unenforceable part is treated as removed.

14.2 Variation. TIH may revise these Terms at any time. Please check back periodically — continued use of TIH’s services after a change means you accept it.

14.3 Assignment. TIH may assign, transfer or subcontract its rights and obligations under these Terms without notifying you. You may not assign, transfer or subcontract your rights or obligations under these Terms.

14.4 Entire agreement. These Terms are the entire agreement between you and TIH regarding your use of the website and TIH’s services, and replace any earlier agreement or understanding on that subject.

15 Governing Law & Jurisdiction

15.1 Governing law. These Terms are governed by Norwegian law.

15.2 Jurisdiction. Disputes are subject to the non-exclusive jurisdiction of the Norwegian courts.

15.3 Consumer protections. If you are a consumer resident in the EU/EEA, this clause does not take away the protections that the mandatory law of your own country of residence gives you, under Rome I Regulation Article 6 and the Lugano Convention.

15.4 Complaints platform. The European Commission’s Online Dispute Resolution platform closed on 20 July 2025 and is no longer available. See 12.3 for how to raise a complaint.

The Integrated Human AS · Org. 923 773 312 · Voss, Norway